Loan Processor Loan Processor …

Hays Banking
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Hays Banking
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Hays Banking
See job description for details
Fast growing mortgage firm and financial planning business looking for client services managers - apply now! Your new company
A tailored and boutique mortgage broking and financial planning firm that has been expanding their team over the last few years. They are focused on providing excellent customer and personal service and are continuing to build on their established clientele database and pride themselves in always delivering the right home lending and financial solutions.

They are passionate about treating customers fairly and ethically and are dedicated to creating opportunities and supporting their community.

Your new role
Due to significant growth in the business, they require a Client Services Manager/Loans Processor to join their successful and close-knit team. Your responsibilities will include but are not limited to:
  • Reviewing loan applications and making sound credit assessment decisions in respect to pre-qualifications and verifications of documentation
  • Handling all incoming calls and enquiries
  • Plan and schedule client appointments where required
  • Escalating potential risks where identified
  • Regular communication with brokers in regards to timeline and service timeframes
  • Following up on leads where possible
  • Resolving loan enquiries and complaints
  • Data entry and processing
What you'll need to succeed
Due to the ongoing nature of this role, you must have Australian or New Zealand citizenship or permanent residency status. You are encouraged to apply for this role if you have the following:
  • Desirable to have experience assessing mortgage applications or ideally have worked with brokers or within mortgage lending
  • Proven communication skills
  • Demonstrated attention to detail
What you'll get in return
  • A great opportunity to learn and develop new skills and be part of an amazing close-knit team culture where you are valued and able to influence the business and provide ideas and feedback
  • The potential to build a rewarding career within a reputable financial services business
  • Team bonus structure implemented to celebrate success
  • Flexible working arrangements - flexible hours and ability to work from home
What you need to do now
If you are interested in this role, and feel you have the necessary skills and experience to succeed, send your up-to-date CV to Kim - Alternatively, click 'Apply Now'.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people of all backgrounds to apply.

LHS 297508 #2591658
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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