IT Support Technician IT Support Technician …

Hays Technology
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 25 Nov 21
Hays Technology
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 25 Nov 21
Hays Technology
See job description for details
2x IT Support Technician jobs available | Permanent | Melbourne South-East | Immediate start Your new company
A growing Cloud Managed Service Provider in Melbourne's South-East requires 2x Level 1 IT Support Technicians to join its Managed Services team for permanent roles commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies.

Your new role
In this exciting new role, you will be the first point of contact for technical requests and incidents.

You will be:
  • Providing 1st level IT support for clients, both onsite and remote.
  • Performing account administration within Active Directory, Exchange and bespoke applications.
  • Assisting with IT Service Desk projects.
  • Ensuring technical issues are resolved within SLA's in calm and polite manner.
  • Helping the Team Leader in the development of procedures and processes.
What you'll need to succeed
To be successful in your application, you will need:
  • Demonstrated experience of working in a Service Desk environment.
  • Sound knowledge of Windows 7-10, Active Directory, Office 365, Microsoft Exchange and Network troubleshooting.
  • Experience with Autotask is preferred.
  • Excellent customer service & communication skills, both verbal and written.
  • A tertiary education in Information Technology as well as Azure, Microsoft, Cisco and CompTIA certifications are beneficial.
  • Prior experience working within Managed Services or Education is highly advantageous.
  • Current driver's license and access to a vehicle is required.
What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered a competitive salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!

What you need to do now
If you're interested in this role or know of someone that may be, click 'apply now' or forward an updated CV to

LHS 297508 #2579473
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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