Discover your dream Career
For Recruiters

Head of Insurance Delivery & Performance

Cbus Melbourne, Australia
Posted 14 days ago Permanent Competitive
Head of Insurance Delivery & Performance
About Cbus

Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

About the role

In your role as Head of Insurance Delivery & Performance you'll lead a diverse team of project and temporary teams related to delivering service uplift for our specialised in-house insurance operations team.

You will be an integral part of the Insurance Senior Leadership Team and the key conduit between the insurance operations team and the broader business (Transformation and Project Office) on all things related to optimising insurance delivery and performance.

You will be responsible for establishing a repeatable framework to develop and maintain standard operating procedures, and identify the need for operational, process and system improvement opportunities. You will provide strategic leadership across the team to drive member satisfaction and retention. This is a fantastic opportunity for a project/ program orientated insurance professional to drive initiatives related to improving outcomes for members.

About You

You will be a life insurance expert, with vocational studies in related subjects. Coupled with your career development in projects and insights, you are able to amalgamate a technical understanding with strategic goal setting.

You will have prior experience leading teams across multiple different initiatives related to driving positive outcomes for members. This could be across claims, administration or underwriting. You will have come from a senior insurance leadership background, ideally with exposure to superannuation.

You have experience leading the strategic development of internal and external relationships to build collaboration and ensure adherence to service agreements. Your experience in driving program delivery and managing change across multiple stakeholders (Superannuation Fund / Insurer / Administrator) is well established.

You will have demonstrable experience providing data driven insights to your previous organisations, enabling the alignment of your team with the overall organisational strategic goals. Proven experience presenting at Executive and Board level is essential.

We're keen to hear from you

If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via careers@cbussuper.com.au Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website, cbussuper.com.au/careers

Applications Close: 19 July 2024 Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.
Job ID  4253881
More Jobs From Cbus
Cbus
Head of Insurance Governance & Oversight
Cbus
Melbourne, Australia
14 days ago Full time Competitive
Cbus
Manager Underwriting & Insurance 12 month MTC
Cbus
Melbourne, Australia
14 days ago Full time Competitive
Cbus
Insurance Specialist- Underwriting
Cbus
Melbourne, Australia
24 days ago Full time Competitive
Cbus
Risk & Compliance Manager
Cbus
Melbourne, Australia
5 hours ago Full time Competitive
Cbus
Vendor Relationship Specialist, Enablement
Cbus
Melbourne, Australia
1 day ago Full time Competitive
Cbus
Business Continuity Planning Manager
Cbus
Melbourne, Australia
1 day ago Full time Competitive
Cbus
Data Engineer - Investment Data Platform
Cbus
Melbourne, Australia
2 days ago Full time Competitive
Cbus
Analyst Data and Insights Governance
Cbus
Melbourne, Australia
2 days ago Full time Competitive
Cbus
Retirement Adviser
Cbus
Melbourne, Australia
2 days ago Full time Competitive
Cbus
Analyst - Technology and Data Risk
Cbus
Melbourne, Australia
2 days ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
More Jobs Like This