Collections Officer Collections Officer …

Hays Accountancy & Finance
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 23 Sep 21
Hays Accountancy & Finance
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 23 Sep 21
Hays Accountancy & Finance
See job description for details
Multiple positions available with a generous salary + super + commission available Your new company
A large national organisation delivering consumer and commercial credit receivable solutions for their clients are seeking multiple Collections Officers to join them either a contact or permanent basis.

Your new role
Working in a call centre environment, your role will include making inbound and outbound calls to individuals and businesses to successfully recover outstanding debts on behalf of clients. The objective of this role is to maximize collections through high levels of productivity, excellent negotiation skills and collection techniques.

What you'll need to succeed
To be successful in this role you will need to be a target driven individual with the ability to think on your feet and adapt in a fast paced environment. You will also need:
  • Previous call centre experience
  • High level customer service skills
  • Ability to negotiate and influence
  • Excellent written and verbal communication skills
  • Ability to build rapport and manage positive relationships over the phone
This role will require to you be available to work on a rotating roster between 8am and 8pm, Monday to Friday and work occasional Saturdays 9am to 3pm.

Those on visa's are also welcomed to apply!

What you'll get in return
  • Full-time classroom training
  • Great commission structure
  • Part time and full time hours available
  • Fun and Engaging team culture
  • Penalty rates for weekend work
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2498390
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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