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Collections Advisor

WEX, Inc. Melbourne, Australia
Posted 7 days ago Permanent Competitive
Collections Advisor
Collection Officer (APAC Mobility)

We are looking for an experienced Collection professional to assist in building and evolving market leading capabilities in our Credit Risk function. This is a permanent position based in our Melbourne office (hybrid, mandatory). The Credit Risk team manages and supports a broad range of initiatives across product, credit risk and collections using a data driven approach across the entire suite of segments.

Key Responsibilities

  • Management and collection of payments from customers. It involves the administration and tracking of the money owed to the company and reporting on the same
  • Evaluate the financial stability and creditworthiness of customers through credit checks, financial statements, bank statements, and other relevant information.
  • Manage cross functional initiatives to effectively manage credit risk, prioritizing high value risk assessments to enable strategic sales.
  • Supporting roll-out of new digital products and replacing legacy on premise platforms and other key business initiatives.
  • Proactively support the Team lead to manage and monitor the team performance by maintaining KPI and Service Level Agreements.
  • Ensure internal controls are adhere to obtain satisfactory audit, designed to assess current processes, on-going projects in terms of strategic alignment, value proposition, associated risks and dependencies.

Knowledge, Skills and personal Attributes
  • Bachelor's degree with a major in accounting, finance, or business administration would be desirable.
  • Experience in the field of Credit management
  • Sound credit and financial analysis skills
  • Effective business acumen and payment industry, desired
  • Proven ability to operate efficiently within a team environment and build lasting relationships externally and internally within the Group
  • Advanced communication, influencing and negotiation skills
  • Strong problem solving skills to effectively analyse and interpret financial data into meaningful insights (i.e. attention to detail)
  • Strong continuous improvement mindset: ability and desire to drive optimal outcomes.
  • Excellent relationship builder and ability to balance risk, and commercial outcome.
  • Customer Service mindset with the strong desire to provide the best experience for internal and external customers.
  • Experience working in an agile, innovative-lab culture
Job ID  R15409
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