For Recruiters

System Technician (Level 1 Support)

Hays
Gold Coast, Australia
Posted 12 days ago Permanent Competitive
See job description for details
ASX Listed Company seeking System Technician for an immediate start.
Your new company
This Gold Coast based ASX listed company offers a quality services in maintenance and support, voice, data and cloud services. They have a customer base extending across many industries, offering flexible solution for each. Due to upcoming projects and company growth, they are seeking a skilled Systems Technician on a permanent basis.

Your new role
As the Systems Technician, reporting into the Service Delivery Manager, you will be the first point of contact supporting clients via phone or tickets. You will execute initial troubleshooting, document client requests and escalate when required. Responsibilities:
  • Act as 1 st level of support for incidents and service requests; including resolving server, desktop and network issues and configuring and deploying workstations and other hardware.
  • Answering incoming calls from clients, raise tickets and record accurate details.
  • Work with vendors and third parties as required to resolve client issues
  • Assist the senior team when required with projects/major outages.
  • Where necessary, participate in after-hours work or on-call roster.
What you'll need to succeed
To succeed as the Systems Technician, you will have the following skill set:
  • 1 years' experience in a similar role
  • Working knowledge/experience with Microsoft Exchange, O365, Hyper-V, Server & Network management
  • You will have an understanding of Active Directory and Group Policy
  • Understanding of network fundamentals
Experience within an MSP will be highly regarded

What you'll get in return
In return you will get the opportunity to work in a highly skilled team, within a dynamic company, going through a period of growth. You will have great career progression opportunities and a competitive salary.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2686629
Job ID  2686629
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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