Level 3 Service Desk Level 3 Service Desk …

Hays Technology
in Gold Coast, Queensland, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Technology
in Gold Coast, Queensland, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Technology
See job description for details
Permanent role with Gold Coast based company for a Level 3 Service Desk Technician
Your new company
This Gold Coast based ASX listed company offers quality services in maintenance and support, voice, data and cloud services. Their customer base spans over a multitude of industries, offering flexible solutions for each. Due to upcoming projects and company growth they are seeking a skilled Level 3 Service Desk Technician on a permanent basis.

Your new role
Your new role will be reporting into the team leader, providing level 3 support to staff and customers dealing with escalations from level 1 and 2 technicians, identifying and resolving technical and hardware problems and taking in calls. There will be times where you will be asked to lead the team, provide training to other members of the team and make recommendations where needed.

What you'll need to succeed
The successful candidate will have experience in the following areas:

Microsoft
Active Directory
Linux
VMware
PowerShell and Group Policy
Understanding ITIL concepts
Strong communication skills

Experience within an MSP will be highly regarded, as well as MySQL and Nginx.

What you'll get in return
In return you will get to work within an amazing team that allows for personal and professional growth. A chance to enjoy the Gold Coast lifestyle with opportunity for career progression and a competitive salary to go with it.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2543972
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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