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Restoration Review Technician

Sedgwick Brisbane, Australia
Posted 11 days ago Permanent Competitive
Restoration Review Technician
The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer

Restoration Review Technician

In this exciting career opportunity, you will provide technical and cost validation of Restorer's reports, scope of works and quotes including specialist reports to assist Claims Management teams, Loss Adjusting and Repair Solutions. You will achieve the most cost effective, compliant, timely and accurate review of scopes of work and supplier quotations.

What are my accountabilities?
  • Timely and accurate review of scopes of work and supplier quotations
  • Minimising claims cost by effectively reviewing building cost and negotiating acceptable outcomes with suppliers
  • Providing customer service to all parties with an interest in the job
  • Compliance to client and internal claim handling requirements and timeframes
  • Completing repair audits - physical and virtual

About you :
  • Sound knowledge of restoration best practices
  • Minimum 5 years of restoration industry experience
  • IICRC WRT (Water Restoration Technician) Certification
  • Sound understanding of current market rates
  • Excellent communication and negotiation skills
  • Ability to convey restoration technical matters to laypersons
  • Sound knowledge of the insurance industry (claims lifecycle) including the legislative framework, applicable codes and products highly desirable
  • Sound knowledge of domestic building practices and associated building cost is not essential but desirable

Caring Counts

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

Sedgwick is an equal opportunity employer and have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024.

We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.

Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!

Why Sedgwick?

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!

Some of the Benefits of working with us are:
  • Hybrid working arrangement. #LI-Hybrid
  • Professional Development through Sedgwick Australia University
  • +0.5 % on top of Superannuation Guarantee
  • Domestic and International Career Pathways

Sedgwick is an Equal Opportunity Employer.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Job ID  R48162
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