Business Analyst

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 18 Aug 17

Business Analyst

Job responsibilities:
  • Define and document business functions and processes, functional requirements / user stories for mobile applications
  • Consult with business users to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
  • Define mobile solutions for specific requirements working with the technical architects
  • Act as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other IT teams in the analysis, design, configuration, testing and maintenance of the system to achieve optimal operational performance and quality
  • Analyse the feasibility of, and develop requirements for, systems and enhancements to existing systems; ensures the functional design fits the needs of the users
  • Track and fully document changes for functional and business specifications; write detailed universally understood processes/steps/requirements/user stories/epics for use in training
  • Identify opportunities for improving business processes, user interface, functionality through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.
  • Work with multi-vendor teams to define and analyse requirements; perform impact analysis for enhancements
  • Assist the project team in issue resolution to meet the requirements and timelines
  • Define the training materials, and conduct formal system and user training sessions; facilitate train-the-trainer approach. Assist in training/mentoring other staff on the project
  • Anticipate, analyze, address and resolve any functional or non-functional issues or risks either independently or together with the relevant stakeholders and propose alternative solutions as necessary
  • Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support

Job requirements:
  • Bachelor's degree or equivalent in computer science/engineering
  • Minimum 8 years of working experience in particularly in ecommerce, internet banking and mobile banking projects
  • Minimum 4 years' experience in a lead business analyst role for large/complex projects involving J2EE and content management technologies
  • Internet Banking and Mobile Banking platform technology experience building mobile web, hybrid and native apps
  • Track record in using Agile techniques - SCRUM, XP etc. and writing user stories/epics, storyboarding, time-boxing
  • Passion for mobile and digital technologies
  • Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills
  • Ability to work in a fast-paced, team-oriented environment with minimum direction and management oversight
  • A strong and assertive communicator in speaking and writing