Client Technology Analyst, AVP

Work in partnership with business and clients to develop and deliver technology solutions to meet internal and external client needs.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

State Street is an Equal Opportunity Employer, and prohibits discrimination against applicants or employees on the basis of any legally protected characteristics.


The key focus of the CTS analyst role is to work in partnership with business and clients to develop and deliver technology solutions to meet internal and external client needs. The role encompasses project management, analysis, solution design and implementation utilizing State Street’s project methodologies.

 Key Accountabilities

  • Responsible for the solution analysis, design and overall delivery

  • Responsible for elaborating business requirements in collaboration with client, business and product owner

  • Document business and technical requirements using clear, concise language consistent with the State Street project methodologies such as Agile and Waterfall

  • Drive the resolution of identified gaps to ensure the timely completion of solution analysis

  • Act as the key interface between the business and IT teams through the solutioning and implementation phases for any technology and operating model changes

  • Support the Sales process by participating in RFP’s, Client Due Diligence and in the recommendation of future state technology model.

 Experience, Qualifications, Skills and Abilities


  • Proven track record working within an Agile project environment

  • A minimum 5 years business analysis experience with strong analytical skills.

  • Proven ability to communicate in a clear, concise and professional manner at all levels of staff including IT developers, business owners and senior management.

  • Strong time management and project management skills.

  •  Business knowledge within the financial services industrial preferably investment management and custody services. 

 Work Characteristics

  • Demonstrate ability to proactively dissect large systems into smaller functional components that can be analyzed with respect to individual business processes.

  • Able to manage multiple work streams and projects through to completion, often under tight deadlines.

  • Strong attention to detail and the ability to consistently generate a high quality work.

  • Must be able to operate effectively in a challenging environment and work well both independently and within teams

  • Proven ability to build and motivate a team to achieve the project milestones.

  • Must be self-motivated and able to exercise sound decision making skills.

  • Problem solving, Negotiation and Influencing Skills

  • Ability to adapt to change and be flexible in a dynamic work environment often involving global teams

  • Demonstrate professional maturity and effective time management.

  • A proactive approach to problem solving, taking ownership of issues and having determination to follow things through.